Effective Communication and Interpersonal Skills

Getting ideas across successfully requires an understanding of communication styles and behavioural flexibility.

Our entry-level Effective Communication and Interpersonal Skills short course helps you to improve your communication skills by noticing and responding to the non-verbal, subconscious cues of others.

Delivered over 10-week evening virtual classes, this beginner course in Effective Communication and Interpersonal Skills strengthens your communication across a variety of settings through a broad range of tools and techniques. You’ll be able to better express yourself, convey your ideas and develop confidence in social and professional situations.

Emphasis is placed on improving communication in the workplace particularly in business, however, the content can be applied to personal and social settings.

Please note: This is an experiential course at entry level, in which a broad range of topics is covered at introductory level. Delegates will be practising the techniques discussed with each other during class, in breakout room as groups or in pairs.

This course is not suitable for those requiring very in-depth, academic treatment of the subject, or at an advanced level.

Who is it for?

Effective Communication and Interpersonal Skills is an ideal course to gain confidence and master different communication techniques. Whether you wish to use these skills at work or within your personal life, effective communication is key to success.

Timetable

This course takes place every Wednesday at 18.30 for 10 weeks.

City St George's Short Courses follow the academic year, delivering courses over three terms. These include:

• Autumn - October
• Spring - January
• Summer - April

Benefits

• Improve your communication and interpersonal skills in new and insightful ways
• Converse with others more effectively
• Learn from a professional communication coach
• Flexible online teaching
• Awarded City St George's, University of London certificate

During the Effective Communication and Interpersonal Skills course, you will learn to:

• Build an understanding of your own personality and consider your interactions with other personality types
• Gain new insights into the meaning of your own and others' behaviour
• Fine-tune your perceptions of others' unconscious communications
• Extend your range of non-verbal responses through body language
• Build and maintain rapport with others through matching them in various ways, including behaviour and language patterns
• Observe eye accessing cues and understand their meaning
• Deal with conflict within a specific environment and consider cultural and environmental differences.

Informal assessment will take place through group discussion and activities.

There will also be peer feedback where you will have an opportunity to learn about perceptions and how you have developed through the weeks.

There is no formal assessment and you are not given any formal qualifications on completion of the course. However, if you attend 70 percent of the classes you will be awarded an official City St George's, University of London certificate.

We do not ask for any qualifications to enrol in this beginner course, only an enthusiasm for learning and a genuine interest in the subject area.

You should be open to working with others in pairs or group work, and open to the ideas that are presented.

English requirements

You will need a good level of spoken and written English to enrol on this course.