- McKay, D., Makri, S., Gutierrez‐Lopez, M., Porlezza, C., Macfarlane, A., Cooper, G. … Missaoui, S. (2024). I'm the same, I'm the same, I'm trying to change: Investigating the role of human information behavior in view change. Journal of the Association for Information Science and Technology, 75(7), pp. 844–858. doi:10.1002/asi.24885.
- Adams, C. and Cooper, G. (2024). “I Felt I Got to Know Everyone”: How News on Stage Combines Theatre and Journalism for a Live Audience. Journalism Practice, 18(3), pp. 744–761. doi:10.1080/17512786.2022.2052345.
- Gutierrez Lopez, M., Porlezza, C., Cooper, G., Makri, S., MacFarlane, A. and Missaoui, S. (2023). A Question of Design: Strategies for Embedding AI-Driven Tools into Journalistic Work Routines. Digital Journalism, 11(3), pp. 484–503. doi:10.1080/21670811.2022.2043759.
- Gutierrez Lopez, M., Makri, S., MacFarlane, A., Porlezza, C., Cooper, G. and Missaoui, S. (2022). Making newsworthy news: The integral role of creativity and verification in the human information behavior that drives news story creation. Journal of the Association for Information Science and Technology, 73(10), pp. 1445–1460. doi:10.1002/asi.24647.
- Cooper, G. (2022). Book review: Reporting immigration conflict: opportunities for peace journalism. Journalism, 23(9), pp. 2036–2037. doi:10.1177/14648849221117305.
- Cooper, G. (2021). #AidToo: Social Media Spaces and the Transformation of the Reporting of Aid Scandals in 2018. Journalism Practice, 15(6), pp. 747–766. doi:10.1080/17512786.2020.1851611.
- Cooper, G., Blumell, L. and Bunce, M. (2021). Beyond the ‘refugee crisis’: How the UK news media represent asylum seekers across national boundaries. International Communication Gazette, 83(3), pp. 195–216. doi:10.1177/1748048520913230.
- Blumell, L.E., Bunce, M., Cooper, G. and McDowell, C. (2020). Refugee and Asylum News Coverage in UK Print and Online Media. Journalism Studies, 21(2), pp. 162–179. doi:10.1080/1461670x.2019.1633243.
- Blumell, L.E. and Cooper, G. (2019). Measuring Gender in News Representations of Refugees and Asylum Seekers. INTERNATIONAL JOURNAL OF COMMUNICATION, 13, pp. 4444–4464.
- Cooper, G. (2019). Why livestreaming symbolises journalism’s current challenges. Journalism, 20(1), pp. 167–172. doi:10.1177/1464884918806753.
- Cooper, G. (2018). “Our Relationship? It’s the Odd Mucky Weekend, Not a One Night Stand”: Journalists and aid agencies in the UK, and the current challenges to sourcing in humanitarian disasters. Journalism Practice, 12(8), pp. 954–965. doi:10.1080/17512786.2018.1513813.
- Cooper, G. (2015). Hurricanes and hashtags: How the media and NGOs treat citizens’ voices online in humanitarian emergencies. Interactions: Studies in Communication & Culture, 6(2), pp. 233–244. doi:10.1386/iscc.6.2.233_1.
Contact details
Address
Northampton Square
London EC1V 0HB
United Kingdom
About
Overview
Dr Glenda Cooper is the Head of the Journalism Department at City St George's, University of London, Reader in Journalism Studies, leading a department of 25 staff, 50 visiting lectures and 500 students from 53 countries. A former senior journalist for many of the UK's leading media organisations, she believes strongly in educating the next generation of journalists - and understanding how journalism is evolving through production of high-quality academic research.
Her research interests are: crisis and humanitarian reporting; journalism and ethics; the intersection of journalism and live events; the journalism of Alistair Cooke 1946-2004 and UK/US political understanding; media reporting of crime and death knocks and has been funded by the British Academy, ESRC and HEIF amongst others. She has partnered with the British Red Cross, the BBC, the Bureau for Investigative Journalism, The Ferret, Greater Govanhill and interactive games makers Coney amongst others.
Glenda holds a PhD in journalism studies from City and an MA from Oxford. She specialises in the field of humanitarian reporting, looking at the intersection of aid agencies, journalists and policymakers, and her books include 'Reporting Humanitarian Crises in a Social Media Age' (Routledge, 2018) and the edited collection 'Humanitarianism, Communication and Change' (Peter Lang, 2015) with Prof Simon Cottle. She organised The Future of Humanitarian Reporting conference at City, with the keynote speaker Lyse Doucet, and is currently working on a book on turning points in humanitarian coverage for Palgrave.
Her interest in how the UK's political and cultural views of the US were formed by the BBC and in particular Alistair Cooke's Letter from America (1946-2004) led to her being awarded a British Academy grant with Prof Howard Tumber to research the work of Cooke, having gained the first academic permission to access both the Cooke family archives and the BBC archives into his work. She has worked at both the Howard Gotlieb Archival Research Center, Boston University and the BBC archives at Caversham on this project. She is also part of a project into setting up journalism archives with Dr Paul Lashmar.
With the increasing focus on AI's impact on journalism, Glenda was also the co-investigator on the DMINR project funded by the Google Digital News Initiative, a collaboration between the journalism department and Human-Computer Interaction Design (HCID) department. The objective of the DMINR project was twofold: to investigate a tool for news research and verification based on artificial intelligence to help journalists work with big data and conduct investigations in the digital era. Second, it aimed to study the impact of artificial intelligence on newswork and journalists.
One of the other innovations in journalism is increasingly diverse storytelling as media organisations grapple with news avoidance and lack of trust. Glenda is also a researcher in the new field of 'live journalism' - the interaction of journalism and theatre. She co-founded the News on Stage project (https://newsonstage5.wordpress.com/) with Catherine Adams, Nottingham Trent University and they have produced five live events including News Cabaret and News on the Street, with HEIF funding. She is also the co-director of Contemporary Narratives Lab (https://contemporarynarratives.org/) and has worked with The Ferret and Greater Govanhill magazine to put on an event at The Tron, Glasgow, as well as interactive theatre makers Coney and the Bureau of Investigative Journalism. Her play Aid Memoir based on her PhD research was performed at the Pleasance Theatre, Islington and subsequently at the ESRC Festival of Social Science https://www.city.ac.uk/news/2018/september/aid-memoir-glenda-cooper.
Glenda was previously the deputy head of the journalism department and director of the BA Journalism programme at City and has taught students across BA, MA and PhD levels in journalism and political communication to develop both practical skills and critical thinking. During her tenure as BA director, the department was 1st in the UK for Journalism (Guardian University Guide 2023). She has supervised PhD students who have covered subjects from political communication strategies during the 2019 Istanbul elections to the manosphere's intersection with journalism. She devised a core journalism ethics module for final year journalism students and has deployed innovative teaching techniques. She holds an MA in Academic Practice, and in 2018 was selected as an AURORA role model for future women leaders in academia.
She is the reviews editor for Journalism: Theory, Practice and Criticism, UK director of the European Journalism Observatory and a board member of The Conversation UK. She co-founded and co-presented The Knowhow podcast with Dr Lindsey Blumell which covered political and cultural issues bringing academics, journalists and policymakers together.
Before academia, Glenda was a senior staff correspondent and editor at the Independent, Daily Mail, Sunday Times, Daily Telegraph and Evening Standard. She was a health reporter for the BBC News Channel and a correspondent for BBC Radio 4's World at One and PM programmes. A former columnist, she still freelances as a book reviewer and is the UK correspondent for ABC Australia 'Overnights' programme. During her journalist career she reported on such stories as the death of Diana, Princess of Wales and spent a month in New York in the immediate aftermath of the 9/11 attacks reporting for the Washington Post. She was also commissioned for two three-part series for BBC Radio 4's PM programme - one from the US looking at the world of private military contractors, and one from Romania about the consequences of the changes to foreign adoption law there.
She was the 2001 Laurence Stern Fellow at the Post and the 2006-7 Guardian Research Fellow at Nuffield College, Oxford.
Qualifications
- MA in Academic Practice, City, University of London, United Kingdom, Oct 2022
- PhD in Journalism, City, University of London, United Kingdom
- MA in Creative Writing, City, University of London, United Kingdom
- BA (Hons) English Language and Literature, St Hilda's College, University of Oxford, United Kingdom
- PG Diploma in Newspaper Journalism, City University of London, United Kingdom
Employment
- Reader, City, University of London, Aug 2022 – present
- Senior Lecturer in Journalism, City University of London, Mar 2019 – Aug 2022
- Lecturer, City University of London, Sep 2014 – Mar 2019
Teaching
Modules taught
- Media theory
- Humanitarian communication
- Multimedia journalism
- Print and online projects
Research
2nd supervisor
- Yasmine Feital Calcado Barbosa, Research Student
Research students
Natricia Duncan
Attendance: Oct 2020 – present
Thesis title: Understanding the impact of travel journalism on tourism in Eastern Caribbean islands
Role: 2nd Supervisor
Mina Tever
Attendance: Oct 2019 – Jan 2024, full-time
Thesis title: A Study of the Political Communication Techniques of the Justice and Development Party and Republican People’s Party During the Local Elections in Istanbul
Role: 2nd Supervisor
Further information: - Reporting humanitarian disasters
- The use of user-generated content in journalism
- Ethics of using social media
Merle van Berkum
Attendance: Sep 2019 – Dec 2023, full-time
Thesis title: Global issue, global coverage? How climate change is reported in African countries and countries in the Global North with regard to international relations and underlying power dynamics
Role: 2nd Supervisor
Publications
Publications by category
Books (2)
- Cooper, G. (2018). Reporting Humanitarian Disasters in a Social Media Age. Routledge. ISBN 978-1-351-05452-2.
- Cottle, S. and Cooper, G. (2014). Humanitarianism, Communications and Change. Peter Lang Gmbh, Internationaler Verlag Der Wissenschaften. ISBN 978-1-4331-2526-3.
Chapters (19)
- Cooper, G. (2025). Assertive Impartiality, Aggressive Proximity: Digital Journalism and New Approaches to News Narratives in UK Public Service Broadcasting. The Palgrave Handbook of Global Digital Journalism (pp. 121–141). Springer Nature Switzerland. ISBN 978-3-031-59378-9.
- Cooper, G. (2021). New models of funding and executing. Investigative Journalism (pp. 44–56).
- Cooper, G. (2021). Populist rhetoric and media misinformation in the 2016 UK Brexit referendum. The Routledge Companion to Media Disinformation and Populism (pp. 397–410). Routledge.
- Cooper, G. and Mutsvairo, B. (2021). Citizen journalism. Insights on Peace and Conflict Reporting (pp. 106–120). Routledge.
- Cooper, G. (2021). Production-centred approaches to humanitarian communication. Routledge Handbook of Humanitarian Communication (pp. 119–135). Routledge.
- Cooper, G. (2019). #AidToo? The 2018 humanitarian scandals in Oxfam GB and save the children UK. The Routledge Companion to Media and Scandal (pp. 342–353).
- N. Cooper, G. (2019). Looking Back to Go Forward: The Ethics of Journalism in a Social Media Age. Next-Generation Ethics (pp. 411–425). Cambridge University Press. ISBN 978-1-108-48041-3.
- Cooper, G. (2017). Rights and Responsibilities when using user-generated content to report crisis events. In Tumber, H. and Waisbord, S. (Eds.), The Routledge Companion to Media and Human Rights (pp. 257–268). Routledge. ISBN 978-1-317-21512-7.
- Cooper, G. (2017). UGC Creators and Use of Their Content by Mainstream Media. Digital Technology and Journalism (pp. 71–90). Springer International Publishing. ISBN 978-3-319-55025-1.
- Cooper, G. (2016). Women War Correspondents in 2013. In Ardener, S., Armitage-Woodward, F. and Sciama, L. (Eds.), War and Women Across Continents Autobiographical and Biographical Experiences (pp. 147–159). Oxford: Berghahn Books. ISBN 978-1-78533-013-1.
- Franks, S. (2015). From Pictures to Policy. How Does Humanitarian Reporting have an influence? In Cottle, S. and Cooper, G. (Eds.), Humanitarianism Communications and Change (pp. 153–166). Peter Lang. ISBN 978-1-4331-2526-3.
- Cooper, G. (2015). NGOs media and public understanding: 25 Years on an interview with PAddy Coulter former head of media at Oxfam. In Cooper, G. and Cottle, S. (Eds.), Humanitarianism Communications and Change (pp. 79–91). New York: Peter Lang.
- Cooper, G. (2015). "Give us your ****ing money" A Critical Appraisal of TV and the Cash Nexus. In Cooper, G. and Cottle, S. (Eds.), Humanitarianism, Communications and Change (pp. 251–265). New York: Peter Lang.
- Cooper, G. and Cottle, S. (2015). Humanitarianism Communications and Change: Final Reflections. In Cooper, G. and Cottle, S. (Eds.), Humanitarianism Communications and Change (pp. 251–264). New York: Peter Lang.
- Cooper, G. (2015). Unlocking the Gate? How NGOs Mediate the Voices of the Marginalised in a Social Media Context. Media, Margins and Civic Agency (pp. 29–42). Palgrave Macmillan UK. ISBN 978-1-349-56629-7.
- Cooper, G. (2012). Facing up to the ethical issues surrounding Facebook use. In Keeble, R.L. and Mair, J. (Eds.), The Phone Hacking Scandal: Journalism on Trial (pp. 250–262). Bury St Edmunds: Abramis.
- Cooper, (2011). Why were Women Correspondents the Face of Coverage of the Libyan Revolution. In Mair, J. and Keeble, R.L. (Eds.), Mirage in the Desert? Reporting the 'Arab Spring' (pp. 236–244). Abramis. ISBN 978-1-84549-514-5.
- Cooper, G. Unlocking the Gate? How NGOs Mediate the Voices of the Marginalised in a Social Media Context. Media, Margins and Civic Agency Palgrave Macmillan. ISBN 978-1-137-51264-2.
- In Tandoc, E.C., Jenkins, J., Thomas, R.J. and Westlund, O. (Eds.), Critical Incidents in Journalism. In Routledge.
Conference papers and proceedings (7)
- Mckay, D., Makri, S., Gutierrez-Lopez, M., MacFarlane, A., Missaoui, S., Porlezza, C. … Cooper, G. (2020). We are the Change that we Seek. CHIIR '20: Conference on Human Information Interaction and Retrieval. doi:10.1145/3343413.3377975
- Komatsu, T., Gutierrez Lopez, M., Makri, S., Porlezza, C., Cooper, G., MacFarlane, A. … Missaoui, S. (2020). AI should embody our values: Investigating journalistic values to inform AI technology design. NordiCHI '20: Shaping Experiences, Shaping Society. doi:10.1145/3419249.3420105
- Gutierrez-Lopez, M., Missaoui, S., Makri, S., Porlezza, C., Cooper, G. and Macfarlane, A. (2019). Journalists as Design Partners for AI. CHI 2019 4-9 May, Glasgow.
- Missaoui, S., Gutierrez-Lopez, M., Macfarlane, A., Makri, S., Porlezza, C. and Cooper, G. (2019). How to Blend Journalistic Expertise with Artificial Intelligence for Research and Verifying News Stories. CHI 2019 4-9 May, Glasgow.
- Cooper, G. (2015). “I felt a responsibility to tweet actual news”: How ‘accidental’ journalists see opportunity and risk in the use of their material by mainstream media. Future of Journalism 2015 9-11 September, JOMEC, Cardiff University, Cardiff.
- Cooper, G. (2014). Hurricanes and hashtags: How the media and NGOs treat citizens’ voices online in humanitarian emergencies. COSMIC Citizen Involvement Workshop 4 September, Koç University Research Center for Anatolian Civilizations, Istanbul.
- Cooper, G. (2013). Heading for a disaster? Ethical and legal questions raised when mainstream media use user-generated content to report humanitarian crises. IAMCR 25-29 June, Dublin.
Journal articles (12)
Report
- Cooper, , Cooper, G., Cottle, S., Doucet, L., Duncan, S., Gormley, B. … Wynne-Jones, R. (2014). The Future of Humanitarian Reporting..
Professional activities
Event/conference
- ESRC Festival of Social Science. London, UK (2018). Chair and Organising Committee.
Paper: Playing with the way we see refugees
Author: Cooper, Glenda
Description: This was a performance of a play followed by a Q&A session afterwards with aid workers, actors and theatre management https://www.city.ac.uk/events/2018/november/playing-with-the-way-we-see-refugees